Deliveries and Returns
We aim to deliver your order as quickly and efficiently as possible.
Delivery Options
- Standard delivery (3-5 working days) via Royal Mail - £6.95
- Express delivery (1-2 working days - Mainland UK) - £15.00
- If you have ordered a downloadable pattern, this will be available after checkout.
Order Processing
- Orders placed before 12 noon on weekdays are processed the same day
- Orders placed after 12 noon or on weekends/holidays are processed the next business day
International Shipping
We offer worldwide shipping. Delivery times and costs vary by destination. Please contact us for details on how to purchase as an international customer and for an exact cost.
Returns & Exchanges
Your satisfaction is important to us. If you're not completely happy with your purchase, please email us at shop@shqa.co.uk
Refunds
Once we have received any return, refunds will be issued to your original payment method within 5-7 working days.